Health Services

Counseling Support Available

WLC partners with Christian Family Solutions (CFS) to provide a wide range of counseling services to undergraduate students. An initial, short-term set of personal counseling sessions are available at no cost, and if longer-term services are needed several options to pay for continued services are available. 

Services Provided

Counselors, who are licensed by the state of Wisconsin, typically meet with students for about 45 minutes. Challenges regularly addressed include, but are not limited to: boundaries, relationship difficulties, stress, anxiety, depression, substance use, eating concerns, or self-esteem issues.

Treatment needs that involve services outside the scope of WLC Health Services, such as a psychiatric consultation, medication evaluation, or specialty counseling (e.g., substance abuse, eating disorders, etc.) will result in appropriate referrals and in such cases, the individual is responsible for any costs associated with these services.

Appointments

Appointments with Christian Family Solutions counselors can be requested in the following ways:

• ​Online at www.wlcfs.org/content/1/746/wlc.aspx
• Text WLCHelp to 262.217.3500
• Contact WLC's Director of Health Services at 414.443.8549 or jackie.kacmarynski@wlc.edu.
• Call Health Services at 414.443.8630 or email healthservices@wlc.edu.

On-Site Counselors

The WLC counseling offices are located in the upper level of Health Services. If you would like to learn more about the on-site counselors, please click on their names: Sarah Westerman and Mary Gonring.

Location Options

Christian Family Solutions has multiple clinic locations to meet the needs of our students. If you have a location preference, please specify that during the intake process.

• On-campus counseling center: WLC Health Services at 529 N. 89th Street
• Christian Family Solutions Brookfield clinic: 16535 W. Bluemound Road
• Christian Family Solutions Germantown clinic: ​W175 N11120 Stonewood Drive
• Online through a secure video platform

Group Counseling

Group counseling is an excellent way to talk with peers about a topic of interest and explore differences in how individuals deal with challenges. Group options may be available throughout the academic year and conducted based on student interest, need, and availability. If you are interested in group counseling support, please contact the Director of Health Services: jackie.kacmarynski@wlc.edu or 414.443.8549.

Additional Faculty/Staff Resources

In addition to the counseling services provided through the partnership with Christian Family Solutions, WLC is blessed to have many people working to help take care of our students. The following individuals are available to help - it's what they love to do - and students are encouraged to reach out and connect with one or more of them whenever needed and to learn about additional resources available.

• Jackie Kacmarynski: jackie.kacmarynski@wlc.edu  or 414.443.8549
• Rev. Gregory Lyon: gregory.lyon@wlc.edu or 414.443.8551
• Karen Sitz: karen.sitz@wlc.edu or 414.443.8797
• Your R.A. and/or R.C.
• Public Safety: 414.443.8500

Medical Support Available

Students are encouraged to utilize Health Services when medical assistance is needed as most services are available at little to no cost for students and many common health issues can be addressed on-site. Referrals for the appropriate next level of care will be made when necessary. Appointments are highly encouraged so patients can be seen in a timely manner.

Services Provided

Most visits conducted by Health Services are offered at no cost to students.

• Flu Shots
• Over-the-counter medications
• Vaccinations*
• Writing prescriptions
• TB testing*
• Illness identification and treatment
• Physicals
• Travel screenings
• Lab work orders
• Medical condition monitoring

*Indicates there is likely a cost to the student. Contact Health Services for current pricing.

Appointment

Students can self-schedule an appointment through Medicat by utilizing the “appts” tab. Students can also email healthservices@wlc.edu or call 414.443.8630. 

If you or someone else is in imminent danger and/or experiencing a life-threatening emergency, call 911 and WLC Campus Safety (414.443.8500) and/or Health Services (414.443.8630). You may also bring a student who is in an urgent (non-emergency) state to Health Services during building hours.

If you or someone else, is having a mental health crisis (not life-threatening), call the Christian Family Solutions support line at 1.800.428.1772, option #1, which is available 24/7, or contact Health Services at 414.443.8630 during business hours. Additionally, a student who is in an urgent (non-emergency) state can be brought to Health Services during building hours.

Outside of Health Services hours, resident students are encouraged to contact the Resident Assistant (R.A.) on their floor or the Resident Counselor (R.C.) for their building for non-emergency assistance.

Local Urgent Care Clinic:
Plank Road After Hours Clinic
Phone: 414.456.5990

Website: https://www.froedtert.com/locations/health-center/tosa-health-center

Local Emergency Room:
Froedtert Hospital Emergency Department
Phone: 414.805.6717

Directions: https://www.froedtert.com/sites/default/files/upload/docs/locations/maps/directions-emergency.pdf

The staff at WLC Health Services provides confidential services practicing within professional ethics and laws that protect your privacy. Health Services will maintain the privacy of your PHI as required by law and provide you with the opportunity to review our Privacy Practices.

Current regulations:

HIPPA: http://www.hhs.gov/hipaa/index.html

FERPA: http://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html  

HIPAA Information and Release Form

When information is needed to be exchanged, you will need to sign the Release of Information Form.

Notice of Privacy Practices 

Health Services records are kept separate from all other academic and student files to ensure that individual privacy and confidentiality are maintained. No information is released without the knowledge and written consent of the individual. Please review the Notice of Privacy Practices carefully. This notice describes how protected health information may be used and disclosed by Wisconsin Lutheran College Health Services and how you can access this information.

Understanding Your Protected Health Information

A record consisting of your protected health information (PHI) is created when you visit Health Services. Your record is the property of Wisconsin Lutheran College and the information in it belongs to you. Being aware of what is in your record will help you to make informed decisions when authorizing disclosure to others. In using and disclosing your PHI, Health Services staff will follow the Wisconsin state law and the privacy act of the Federal Health Insurance Portability and Accountability Act (HIPPA). 

Your health record serves as: 

• A foundation for planning your care and treatment. 
• A means of communication among the health care professionals who may contribute to your care. 
• A legal document describing the care you received. 
• A tool with which we can assess and continually work to improve the care given and the outcomes we achieve. 

Use of PHI Without Your Consent

Health Services can disclose PHI without your consent or authorization in the following circumstances:

• Child abuse
• Adult and domestic abuse
• Serious threat to health or safety
• Judicial or administrative proceedings
• As required by law for national security and law enforcement
• Law/health oversight
• As required by law for purposes of public health
• Consultation/office management

*This is not an all-inclusive list.

WLC requires every student to have the following immunizations:

• Measles, Mumps, Rubella (MMR)
• Polio
• Tetanus-Diptheria-Pertussis (Tdap or Td) - within the past 10 years
• Varicella or knowledge of having had the illness

You may waive out of required immunizations by contacting WLC Health Services and speaking with the medical staff. However, please be aware and consider that this decision may result in your quarantine if a vaccine-preventable disease develops on campus.

WLC recommends every student to have the following immunizations:

• COVID-19
• Hepatitis A
• Hepatitis B
• Meningococcal Meningitis
• TB skin test

Wisconsin State Public Health Law requires that all college and university students living in residence halls receive information regarding these two diseases and the availability of vaccination against them: Annual Bacterial Meningococcal Disease and Hepatitis B Notification (PDF).

WLC requires every student to have personal health insurance coverage to protect against incurred expenses of an unexpected injury or illness which may affect their ability to remain in school and progress toward graduation. It is important to have access to additional care if/when emergencies or urgent care situations arise.

It is important to have access to your insurance card and to have provided an applicable copy to WLC Health Services. Understand your insurance benefits, deductible levels, pre-authorization requirements, and local in-network providers.

If you do not have health coverage, contact Health Services at 414.443.8630, or email healthservices@wlc.edu as resources and available options for obtaining health coverage can be provided. Insurance coverage is not provided by WLC, but it can be purchased. More information about this insurance is available here: https://www.wpshealth.com/waicu/. International students are required to purchase additional coverage as a condition of their enrollment. 

More information is coming soon. Please reach out to health.services@wlc.edu, or call 414.443.8630 for immediate support.

More information is coming soon. Please reach out to health.services@wlc.edu, or call 414.443.8630 for immediate support.

Disclaimer: WLC does not necessarily endorse everything on the following websites, but they are provided as a service to obtain further information on specific metal health topics.

• Christian Family Solutions
• Mental Health America of Wisconsin
• 211
• Milwaukee Mental Health Guide (PDF)
• Screening Tools
• Relaxation Tools
• Suicide Crisis Lines: 1.800.272.TALK or 1.800.SUICIDE

Workout Facilities

During specific hours, students have access to the Time of Grace Center (gym), the Fitness Center, and the Sports Performance Center, all located in the Recreation Complex. WLC also has an arrangement with the nearby Wisconsin Athletic Club to issue 20 limited-use passes per day to students. Facility hours are listed on the website. For more information, contact Skip Noon (skip.noon@wlc.edu / 414.443.8871).

Campus Programming and Partnerships

Health Services partners with groups on and off campus to promote health and wellness through a variety of programming options. Please contact Jackie Kacmarynski for more information (jackie.kacmarynski@wlc.edu / 414.443.8549).